Claim the Top Floor

Service Fulfilment Policy

How Digital Placements Are Delivered

Claim the Top Floor provides digital advertising placements. No physical product is shipped.

Fulfilment Process

  1. The customer browses the virtual park and selects a building, floor, or banner.
  2. The customer reviews the selected service, duration, amount, and currency.
  3. The customer enters required customer and promotional details.
  4. Payment is completed through Dodo Payments or another supported payment provider.
  5. The platform verifies successful payment.
  6. The approved digital advertising placement is activated in the virtual environment.

Activation Time

Placements are typically activated after successful payment verification and content acceptance. Support is available 24/7, and the estimated activation time is shown before checkout where applicable.

No Shipping

This is a digital service. No physical goods are shipped, no courier delivery is required, and no shipping charges apply.

Customer Confirmation

Customers should receive an order confirmation, payment status, or placement status through the website flow, email, dashboard, or support channel depending on the configured checkout experience.

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