Claim the Top Floor

Privacy Policy

How We Handle Customer Information

This Privacy Policy explains what information may be collected when customers use Claim the Top Floor and how that information is used to provide digital advertising placements.

Information We May Collect

We may collect customer name, company or brand name, website domain, email address, mobile number, submitted advertising content, selected placement details, order IDs, payment transaction identifiers, support messages, IP address, device information, browser information, cookies, and basic analytics data.

Why We Collect Information

Information is used to create and manage orders, verify payments, activate digital advertising placements, provide support, prevent fraud or misuse, maintain platform security, improve the service, and comply with legal, tax, accounting, payment provider, merchant of record, reseller, or regulatory requirements.

Payments And Service Providers

Payments may be processed by Dodo Payments or another supported payment provider. Dodo Payments may act as merchant of record or authorized reseller where applicable. Payment-related identifiers may be stored for reconciliation, support, refund, and dispute handling. Raw card information is handled inside Dodo Payments hosted or inline checkout, or by the applicable payment provider, and should not be stored on our server.

Cookies And Analytics

We may use cookies, local storage, logs, and analytics tools to remember preferences, keep the site functional, understand usage, diagnose technical issues, and improve the customer experience.

Data Sharing

We may share necessary information with Dodo Payments, payment providers, hosting providers, analytics providers, support tools, legal or compliance advisors, and authorities where required by law. We do not sell raw card information.

Data Retention

We retain information for as long as needed to provide the service, maintain payment and order records, resolve support requests, comply with legal obligations, and prevent misuse. Exact retention periods may depend on the type of information and applicable legal requirements.

User Rights

Customers may contact us to request access, correction, deletion, or other action related to their personal information, subject to identity verification, legal obligations, and legitimate business record-keeping needs.

Contact

For privacy questions, contact Okyrou Private Limited at info@okyrou.com or 9026754973. Business address: Delhi, India.

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